When it comes to choosing a Transport Management System (TMS), the options can seem endless and hard to compare. As you’ve probably worked out, not all TMS providers offer the same level of service, transparency, or reliability. Many transport operators have been caught out by hidden costs, poor support, and systems that don’t evolve with the industry.
The GoDesta team is made up of professionals with over 35 years’ transport industry experience, so we know how important it is to do better and deliver a TMS that works for you. Let’s take a look at how we compare to the competition and why more transport operators are making the switch.
No hidden costs means no nasty surprises
You work hard for every dollar, so the last thing you need is unexpected charges eating into your profits. Yet, many transport operators find themselves paying more for their TMS than they originally agreed to. Over time, that adds up to thousands of dollars lost, and margins are tight enough as it is.
With GoDesta, there are no hidden costs. We use a simple subscription model based on the number of vehicles in your fleet and the number of users managing them. That’s it. You don’t have to worry about surprise fees or extra charges for basic features. In fact, you get our full suite of solutions for one straightforward price!
Beyond that, our all-inclusive model means you get everything you need without worrying about add-ons or premium-tier pricing. If you’re tired of surprise fees, it’s time to switch to a TMS that keeps things simple.
Support that makes transition easy
Thinking about switching TMS providers but worried about the hassle? You’re not alone. Many transport operators do TMS comparisons but still hesitate to make the move because they’re unsure how it will work, how long it will take, and whether they’ll experience downtime.
We get it. That’s why we make the transition as smooth as possible. From the moment you decide to move to GoDesta, our team works closely with you to create a tailored onboarding process that fits your operations. We take the time to understand your business, ensuring a seamless switch without disruptions to your workflow. We also know that keeping your clients happy is a top priority. That’s why we take extra care to make sure your customers don’t experience service interruptions or data issues during the transition. Our goal is to make the move stress-free, so you can focus on running your business while we handle the changeover.
Transparent communication every step of the way
Investing in a TMS is a big decision. It’s a system that touches almost every part of your transport operations, so you need to know what’s going on at all times. Unfortunately, many TMS providers fail to communicate properly, leaving transport operators in the dark about updates, changes, and support options.
At GoDesta, we believe strong communication is essential. From day one, we take the time to understand your business, setting clear expectations about how our system will work for you. Our onboarding process includes thorough training, ensuring you and your team are comfortable using all our features.
But communication doesn’t stop there. We provide ongoing management meetings with every customer to ensure you’re always getting the best from our system. And if you ever need support, our Brisbane-based team is just a call away with a guaranteed one-hour response time during business hours. A TMS comparison will have you saying goodbye to waiting around and unanswered emails and hello to real support when you need it.
Constantly improving to keep you ahead of the game
The transport industry is always evolving, and if your TMS isn’t keeping up, you could be left behind. Too many operators find themselves stuck with outdated systems that fail to adapt to industry changes, putting them at a disadvantage against competitors who use modern, flexible solutions. This is why it’s important to do a TMS comparison and see if there’s a better match for your needs, such as what our system offers you.
The GoDesta team takes a different approach. Our team constantly improves our TMS, rolling out fortnightly updates for minor features and periodic major upgrades. That means you’re always working with the latest tools, helping you stay ahead in an ever-changing industry. And if you ever need customisation? We’ve got you covered. Our developer team is on hand to handle custom requests, ensuring your TMS works exactly how you need it to. We guarantee flexibility and adaptability, so your system evolves with your business, not against it.
No extra cost for fixes
A TMS should make managing your transport operations easier, not more complicated. When issues arise, you need them resolved quickly so you can keep your business running smoothly. But many TMS providers charge extra for fixing problems, even when those issues come from their own system.
That’s not how we operate. At GoDesta, we stand by our product. If there’s ever an issue on our end, we fix it at no extra charge and with zero excuses. You shouldn’t have to pay to resolve something that isn’t your fault. Our commitment to responsible, fast support means you can trust that we’ll be there when you need us, without extra fees adding to your costs.
Why choose GoDesta over the competition?
When it comes to TMS comparison, the choice is clear. While other providers hit you with hidden fees, poor communication, and limited support, GoDesta stands out by offering a system that’s transparent, reliable, and built around your needs.
- Transparent costs and a straightforward, all-inclusive subscription
- Stress-free transition with personalised onboarding and no downtime
- Open, honest communication with ongoing support
- Regular updates to keep you ahead of industry changes
- Quick fixes with no extra charges
If you’re looking for a TMS that works with you, not against you, it’s time to make the switch. Contact GoDesta today and see how we can help you grow your transport business faster, smarter.
Get in touch:
Contact form | hello@godesta.com | 1300 11 46 33
GoDesta: Growing Transport Faster, Smarter